Who we are
Savvy Quote Hub is a private company that connects homeowners with local licensed and insured service providers. We are not a contractor and we do not perform the work ourselves. This policy explains what we collect when you fill out one of our forms or visit one of our pages, how we use it, who we give it to, and how you can tell us to stop.
This policy covers upgrade.savvyquotehub.com, the forms we run on Facebook and Instagram, and the calls, texts, and emails that follow.
What we collect
When you answer our questions on this website or in a form on Facebook or Instagram, we collect what you give us:
- Your name
- Your phone number
- Your email address, when you choose to give it
- Your property address and ZIP code
- Your answers to the program questions, such as whether you own the home, which improvements you are interested in, and whether a recent storm affected your home
We also collect a small amount of technical information automatically when you visit the website: your IP address, browser and device type, the pages you view, and the link or ad that sent you here.
How we use it
- To see whether your home fits the program and to tell you what it may qualify for
- To connect you with one local service provider who can follow up with you
- To contact you about your request by phone, text, and email
- To measure how our ads and pages perform so we can improve them
- To meet our legal and record keeping obligations
We do not sell your information.
Who we share it with
When you submit a request, we share the information above with one local service provider so that they can contact you about your project. For the San Antonio Home Upgrade Program, that provider is Roofs and Windows by Ty, an independent licensed and insured contractor. They are a separate company, and their own privacy practices apply to what they do with your information after we pass it along.
We do not pass your information to a list of contractors, a lead marketplace, or a call center pool. One request goes to one provider.
We also use service companies that run parts of our operation for us, such as website hosting, the software that stores your record and sends our messages, and our advertising platforms. They may handle your information only to do that work for us. We may also disclose information when the law requires it, or to protect our rights or the safety of others.
Calls, texts, and email
When you submit one of our forms, you agree that Savvy and the one matched local service provider may contact you about your home project by call, text, or email, including by automated means. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies.
To stop text messages, reply STOP to any text you get from us. Reply HELP for help.
To stop emails, use the unsubscribe link at the bottom of any email we send you.
To stop calls, or to ask us to delete your information entirely, call us at 561 473 0272 or write to Savvy Quote Hub, 1500 Main Street NE, Palm Bay, FL 32907.
We honor opt out requests promptly. Opting out of marketing does not stop messages that are strictly about a request you already made, such as confirming a visit you scheduled.
Cookies and website tracking
Our pages use cookies and similar technology to remember your answers as you move through the questions and to understand how the page is used.
We also use the Meta pixel on this page. It reports back to Facebook and Instagram when someone views the page or completes a request, so that we can measure how our ads perform and show ads to people who started a request and did not finish. The pixel does not read your typed answers as text. You can limit how Meta uses this information in your Facebook or Instagram ad settings, and you can block cookies in your browser settings, though parts of the page may then stop working correctly.
We do not respond to browser Do Not Track signals, because there is no common standard for how to honor them.
Your choices about your information
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call 561 473 0272 or write to the address above and tell us what you want. We will confirm who you are before we act on the request, and we will answer within the time the law allows. Asking us to delete your information does not remove information the matched provider already holds; contact them directly for that.
How we protect information, and how long we keep it
We use reasonable administrative and technical safeguards to protect what you give us, and we limit access to the people who need it to do their work. No method of transmission over the internet is completely secure, so we cannot promise absolute security.
We keep your information for as long as we need it to serve your request and to meet our legal and record keeping obligations, then we delete it or make it anonymous.
Children
Our services are meant for adults. We do not knowingly collect information from anyone under 18. If you believe a child has given us information, call us and we will delete it.
Changes to this policy
If we change this policy we will post the new version on this page and update the effective date at the top. Continuing to use the site after a change means you accept the updated policy.
Contact us
Savvy Quote Hub
1500 Main Street NE, Palm Bay, FL 32907
561 473 0272